MISHA statement Hasli Necklace

All orders are dispatched within 2-3 business days. Please place your orders accordingly ❤️

• We put in a lot of time and love into handcrafting each accessories and your satisfaction is very important to us!
• Any item that may have been damaged during shipping will be replaced immediately. For the same message us on WhatsApp with the full parcel opening video showing the defects.
• We accept exchanges if you ship the products back to our studio. In this case, you would bear the shipping costs to return the product and also for getting a new one in exchange.
• We do NOT accept forced returns and these are non-refundable. 

Ensuring proper care of your jewellery not only enhances its life and luster, but also enables you to enjoy it for years to come. Do follow these simples guidelines for better jewellery experience.

Activities where jewellery should be avoided-

1.Manual activities –Remove jewellery during cooking, household cleaning, etc. to prevent it’s contact with sweat, perspiration & chemicals.

2.Bathing or applying makeup – Colognes, Perfumes, Hairspray, Cosmetics, Soap and lotion can contain chemicals that can often react and damage jewellery, therefore wear them after your makeup to prevent exposure and damage.

3.Sporting activities – Chlorinated water , perspiration can damage the metal and the polish of the jewellery.

Tips for cleaning Jewellery:

1.Jewellery polishing cloth

Polish silver or gold with a jewellery polishing cloth for best results. Use of tissue or paper towels can cause scratches on the jewellery, hence should be avoided.

2.Professional cleaning solution

Use only professional or branded cleaning solutions and tarnish removers.

3.Use warm water to clean jewellery 

Warm water with alcohol-free mild soap can also be used to clean you jewellery. However we recommend this as a last resort.

Tips for storing your jewellery:

Storing jewellery in air tight containers prevents it from being damaged due to oxidation.